Dear Valued Customers,

As the CEO of Kracin Hair Boutique, I want to personally extend my gratitude to each of you for your unwavering support and trust in our brand. At Kracin Hair Boutique, we are passionate about enhancing your natural beauty with our virgin hair extensions, and we take immense pride in our commitment to quality and customer satisfaction.

Our team is dedicated to sourcing the finest materials and employing the latest techniques to ensure that every product we offer meets the highest standards. We understand that beauty is personal, and we strive to provide extensions that not only look stunning but also feel natural and comfortable.

Looking ahead, we are excited about the innovations and improvements we have in store. Our goal is to continue delivering exceptional products and services while maintaining the values of integrity, excellence, and care that define our company.

Thank you for being an integral part of our journey. We look forward to serving you with passion and dedication in the future.

Warmest regards,

Crystal Taylor CEO, Kracin Hair Boutique

Processing Time:

Orders are typically processed within 1-2 business days. Please allow additional time during peak seasons or for custom orders.

 

Shipping Methods:

DHL Express. Shipping time is 2-3business days. If there no clearance custom or weather effect.

 

Delivery Times:

Delivery times may vary based on location and shipping method selected. Tracking information will be provided once your order has shipped.

 

International Shipping:

We offer international shipping to select countries. Costs and delivery times will vary depending on the destination. Any customs fees or import duties are the responsibility of the customer.

 

Order Tracking:

Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor the status of your shipment.

 

Returns and Exchanges:

If you need to return or exchange an item, please review our Returns & Exchanges Policy for detailed instructions and conditions.

 

Customer Service:

For any questions or concerns regarding shipping, please contact our customer service team at Kracinhairboutique@gmail.com

 

Thank you for shopping with Kracin Hair Boutique. We appreciate your business and strive to provide the best service possible.

Due to the personal nature of our products, all sales of hair extensions are final. We do not accept returns or exchanges for any reason.

Quality Assurance:

We take great pride in ensuring that our hair extensions meet the highest standards of quality before they are shipped. If you receive a product that is damaged or defective, please contact our customer service team immediately for assistance.

 

Order Accuracy:

Please review your order carefully before completing your purchase. Ensure that the hair extensions you select are the correct color, length, and style. We are unable to accept returns or exchanges for items ordered incorrectly or if you change your mind after purchase.

 

Exceptions:

In the unlikely event that an error occurs on our part (e.g., incorrect product shipped), we will work with you to resolve the issue. Contact our customer service team within 1-3 days of receiving your order to address any issues related to order accuracy or product defects.

 

Contact Information:

For any questions or concerns regarding your order, please reach out to our customer service team at Kracinhairboutique@gmail.com We appreciate your understanding and cooperation with our non-returns and exchanges policy.