Returns & Exchanges

Due to the personal nature of our products, all sales of hair extensions are final. We do not accept returns or exchanges for any reason.

Quality Assurance:

We take great pride in ensuring that our hair extensions meet the highest standards of quality before they are shipped. If you receive a product that is damaged or defective, please contact our customer service team immediately for assistance.

 

Order Accuracy:

Please review your order carefully before completing your purchase. Ensure that the hair extensions you select are the correct color, length, and style. We are unable to accept returns or exchanges for items ordered incorrectly or if you change your mind after purchase.

 

Exceptions:

In the unlikely event that an error occurs on our part (e.g., incorrect product shipped), we will work with you to resolve the issue. Contact our customer service team within 1-3 days of receiving your order to address any issues related to order accuracy or product defects.

 

Contact Information:

For any questions or concerns regarding your order, please reach out to our customer service team at Kracinhairboutique@gmail.com We appreciate your understanding and cooperation with our non-returns and exchanges policy.